I recently answered some questions from a potential client about the whole website development process, and I thought it might be helpful to post my slightly abridged answers here.
Archive for the ‘Support’ Category
Novice Client Questions & Answers
Wednesday, December 15th, 2010How we price a website project Part 1
Tuesday, September 21st, 2010We are frequently asked “How much does a web site cost?”
We always do our best to answer this question as soon as possible in the process, but it does require some information and input from our prospective customer to come up with an accurate estimate!
You know my name…look up my website
Monday, July 19th, 2010We wear many different hats while working on a client project. As the designer, we really do care about a strong graphic presentation. As the coders (or code manager), we care about every promised function of the site working correctly. And as the search engine optimizer, we mostly care about the site copy that clients might (or might not!) provide.
Are you too much of an idiot to have a website?
Friday, May 21st, 2010
There’s an old story about a tech support phone call from a new computer user who was having problems getting their brand new desktop PC to start up.
The tech went through a checklist of items with the user, trying to solve the problem. After trying everything the tech could think of, there was still no joy – the machine would not ‘boot.’
So the tech advised the user to unplug the machine, pack it up, and send it back for service.
“Oh, was I supposed to plug it in?” responded the user.
